When it comes to licensed and unlicensed towing what’s the best option that every driver should consider?
Americans prefer to drive their own vehicle when going to work, taking the kids to school, purchasing groceries and numerous other regular activities that require some traveling or transporting. Majority would drive their own cars, motorcycles and other motor vehicle options. Obviously, there are numerous advantages that comes along with this. It is faster, more convenient and, likewise more exciting especially when you’re taking an adventure with family and friends.
Driving your own car though, unfortunately has its own set of problems and challenges as well. From dealing with flat tires, air locks, lost keys, to random malfunctions, there are plenty of things that can go wrong anytime and anywhere while driving your car. There are also times when a 24-hour towing service is just the answer you have been desperately searching for while you’re at the side of the road with a broken down car during a cold winter night.
In the event that calling a towing company is inevitable, you will become faced with an important question: Do I need to contact a costlier, legit company or would it be perfectly fine to cut on costs and go with a cheaper but unlicensed one instead? By unlicensed towing companies, we are referring to those that do not meet the industry standards required by the state or government when it comes to towing services.
So what should you do? Play it safe and just go with a licensed towing company even though it’s more expensive? Or roll the dice on some unlicensed towing company (which is cheaper than but not as guaranteed as a licensed one) and just hope that it gets the job done? Once you are faced with this kind of dilemma, there are a number of crucial issues that you need to consider:
Level of Professionalism. Once you call a licensed towing company, you can expect to receive the kind of aid you need from people with 100% qualifications, proper training, and extensive experience in the field. Simply put, these are professionals who are more than equipped for the job. If you contact unlicensed companies, on the other hand, you will likely be working with people who do not hold the same kind of experience and expertise in the field.
Response Speed. The moment you call a licensed towing company, you can expect road assistance in just half an hour or less, regardless of the time and condition – whether it’s during the day or night or if is raining or snowing. Licensed towing companies typically have a number of personnel on the standby equipped with the necessary skills and tools of the trade, which means that your call with receive an immediate response. Not every company though, operates in the same manner which means that response speeds will vary from one company to the next, especially when you are dealing with unlicensed ones (responses are generally slower from them).
Accessibility. In the event that you contact a towing company that is licensed, one of its staff will immediately take your call. This is because they maintain dispatch centres that are adequately manned round the clock and operators are always there to pick-up emergency calls from people who require 24 hour towing service. Unlicensed companies though, do not have the same extensive manpower to become available 24/7. Thus, when you are stuck in the road in the middle of the night and you call them for emergency towing, it’s likely that your call won’t be received immediately and you will have to wait for quite some time before someone entertains it.
Cost of service. If you contact a licensed towing company, you can expect to cover a bigger cost in exchange for the quality of service that you are guaranteed to enjoy. On the other hand, if you decide to opt with a towing service from an unlicensed company, your bill will surely be cheaper but you can’t expect to enjoy the same level of quality and satisfaction from its service compared to a licensed one.